Return & Refund Policy

Please read our refund/exchange process prior to making your purchase. Please read our terms and conditions prior to purchase. Please note, finalizing your purchase means you have read and agreed to our terms and conditions in addition to our refund and exchange process.

Refunds: All customers are eligible for a full refund if your order has not been packed for shipment. Your order can only be fully refunded if your order has not been packed for shipping. If your order has been packed for shipping you do not qualify for a full refund but your order is eligible for an exchange.

Packed orders are those that have been processed and labeled at our warehouse. Orders that have been processed and labeled for shipment no further changes or adjustments can be made to the shipment or order. 

*Our warehouse processes shipments every 30 minutes. Although we attempt to assist our customers in changes please be aware that we are assisting other customers at your time of purchase and may not be able to process your request even if you have emailed us immediately after purchase. This means, your order may be processed for shipping before we have the opportunity to read your email. We are not responsible for incorrect sizing choices, incorrect shipping information or email at the time of purchase* 

If you have requested and your order has not been packed your request can take up to 48 hours to process based on current customer volume.